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10.29.2012 , 06:12 PM | #3 This is the last staff post in this thread.  
Greetings jedimasterjac,

Thanks for contacting us.

Please can you try reseting your password through this link:

Then on the launcher please un-tick 'Remember this account', removing and re-enter your email address. Please then attempt to login again.

Thanks for your patience.
Bronholz | BioWare Customer Service Forum Support