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renegadeimp's Avatar

12.20.2011 , 03:57 AM | #6
Quote: Originally Posted by webbington View Post
This is honestly ridiculous. This link - - clearly states that you should be able to e-mail their support team with picture ID attached and have your security questions reset. I did exactly as that page said, and got a response 4 days after I originally sent the e-mail saying that I had to call their customer support (lol) line to reset my questions.

Now I get to wait in the phone queue for 8 hours. Yay!
Exagerrate much? The help centre atricle i wrong. They've already stated this, and are working to fix it. If you have lost access to your account, you can try a password reset, or call support. Once you get access back, answer every question with something you will remember.
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