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webbington
12.20.2011 , 03:45 AM | #5
This is honestly ridiculous. This link - http://www.swtor.com/support/helpcenter/2575 - clearly states that you should be able to e-mail their support team with picture ID attached and have your security questions reset. I did exactly as that page said, and got a response 4 days after I originally sent the e-mail saying that I had to call their customer support (lol) line to reset my questions.

Now I get to wait in the phone queue for 8 hours. Yay!