Ok, I've tried two different times to get through. You really need to hire some temps for a while. This security question thing is idiotic. I'm sure other people have talked to you about it, and it should have been fixed by now.
I don't see why it should be so difficult to reset my security questions and password.
There is no problem with the SQA system. The devs even made an official announcement that there arent any problems and that every issue that they have seen and replied to has been user error. Be it not filling in each question, the account holder not remembering their answers, or simply not inputting the answers in right.