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10.14.2012 , 12:28 AM | #7 This is the last staff post in this thread.  
Hello All,

I'm sorry for the delay in response. We are aware of this issue and are working on a resolution. We appreciate how frustrating this issue is and we apologize for the inconvenience caused.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.