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Skylerr
10.08.2012 , 05:26 PM | #4
I think there must be a node out causing problems for some folks. I suspect that the people having this issue are probably in the same region (and/or their ISP is routing through the same bad node). It gets complicated because there is a veritable orgy of responsible parties in charge of the nodes.

They should have you try a tracert or pathping to the login servers to identify where the traffic is getting held up. The reality is, though, that by the time they isolate the bad node and determine who it is they need to contact it is usually already in the process of being fixed (if it isn't already). Most tech support puts their customers in a holding pattern with these issues because they tend to resolve themselves in a timely fashion (not always, but usually they do).
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