Not that useless.
Yesterday it was unplayable for me.
Fixed some things and now it runs smoother than ever.
Glad to hear that. I was not intended to say that they are useless at all, i was simply complaining about the fact that after you try them, if they doesn't resolve the issue you are not going to receive any more assistance... i have tickets and threads still waiting for an answer since loooooooooooong time....