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Nordavind
10.06.2012 , 05:13 PM | #5
This has happened to me and my guild mates quite a few times. Each time we have made a ticket and each time we have been rewarded with the tokes a day or three later. Remember that the tokes are directly added to your inventory, there is no mail coming.

To help speed up the process, we found giving the following information in the ticket helps out the CSR to do his/her job:

Did not get reward after doing random flashpoint (or ops) through group finder
<name of character>
<name of server>
<name of flashpoint/ops>
<time and date of completion, remember to add timezone>