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10.06.2012 , 06:39 AM | #19 Click here to go to the next staff post in this thread. Next  
Hello paowee,

Thank you for contacting our technical support team. As you may have deduced, since the 1.4 updates and the occurrence of these performances issues, they have been very busy lately with a larger amount of tickets to work on.

They will be in touch as soon as they get to your request in our queue.

In the meantime, I can only express our thanks for your patience and understanding.

Hawath | BioWare Customer Service - Forum Support