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AllisonBerryman
10.05.2012 , 09:36 AM | #11 This is the last staff post in this thread.  
Thanks for your patience in waiting for a response to this concern (I know there are a few other threads about this issue, as well). I can confirm that we're looking into what's causing this, and that we'll be working on a fix for it; in the meantime, we apologize for the inconvenience. Thanks for the reports - we'll keep you updated if we get new information to share!