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Skylerr's Avatar

09.29.2012 , 11:08 PM | #3
Quote: Originally Posted by KrisBlaze View Post
Almost 48 hours and still can't access my Main char! My company recently had a six hour outage and we gave a free month of service to every customer, can I expect the same?
I suppose that depends on whether your company sets the industry standards for MMO Customer Service.

In all seriousness, though, if you've already submitted a support ticket I'm sure this is a high priority issue. I'd be surprised if it wasn't resolved very soon.