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09.26.2012 , 08:41 PM | #2 Click here to go to the next staff post in this thread. Next  
Hello Efok,

Thank you for taking the time to make the video explaining the issues you’re experiencing.

At your own convenience and when you are able, could I please ask you to submit a ticket to our customer support either in-game or by email to and our team will look into this for you and escalate it further as appropriate? By all means include the link to your video in the ticket.

Many thanks.
Ratae | BioWare Customer Service - Forum Support