Ragequit much? That's honestly the silliest reason I've seen for unsubbing.
That's not rage quitting, that's standing up for your fellow players when bullied by these "customer service" forum mods.
Also I'm not sure if everyone is aware, but they are actively deleting posts in this thread. I posted before giving feedback that I felt the customer service response wasn't at all suitable, expressed my thoughts on the dwindling population, and thanked OP for putting the time in to write this up for everyone. That post has since been deleted though. This is the pinnacle of bad service. It's no surprise at all I see people quitting over this. God knows I'm re-evaluating if I want to be part of this community any more.