As much as it's entertaining that the loud minority in this thread think tanking is fine, I'd much rather they make tanking extremely faceroll so that there are actually tanks than to leave it the way it is where there are no tanks. If tanking were so fun and better than in other games, then why is there so few tanks? The answer: it's not. Or at least, not to the vast majority of people who play this game, which are indeed casual. I'm actually a former casual player myself and hardcore now, but even still, my guild which is doing Explosive Conflict right now can barely manage one, maybe two tanks at best. Our main tank is a tank alt and actually would rather DPS, but has to tank because there are none. The other tanks aren't on very much or are main spec DPS. Other than that, we have to get tanks from other guilds to tank for us because there are no tanks.
Bottom line, I don't care how rewarding tanking is in this game if there aren't even enough people who want to do it. I tanked a bit myself until I realized how bad everyone is. Every time a DPS would attack the wrong target it would make me rage and want to quit the group. Same with when a healer would ask for Guard, etc. Most people just don't know how to play and don't understand game mechanics. The game needs to be designed around that instead of ignoring it if it wants to survive any longer than it already will, which isn't that long judging by how many subs it's losing every quarter.
I had to re-read your post several times trying to decide if you're just trolling for a response. In the end I decided to bite, hope I'm not wrong.
Loud minority? Other than the OP and you, everyone in this thread posted how much they enjoy tanking. Who's in the minority again? Also, I've talked to many players and the only time I've ever seen anyone
advocate making tanking faceroll simple is you and cjakubow.
After getting frustrated with bad players, your solution is redesign the game mechanics to make it easier? Since a well-played tank is only necessary for end-game operations, all you would do is make the game boring for the people that stick around to try and master these operations. Nope.