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Speire
09.17.2012 , 12:03 PM | #9 This is the last staff post in this thread.  
Hi again Hirapan,

As previously mentioned, as soon as it is your tickets turn in the queue, it will be examined.

We don't have a specific time frame as to when your ticket will be answered but rest assured that an agent will look into it promptly.

Thanks!

Speire | Bioware Customer Service - Forum Support