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09.17.2012 , 09:22 AM | #7 This is the last staff post in this thread.  
Greetings Savro,

Okay, so the main thing is that your computer and account settings should match. Please set these accordingly and also delete your browsers cache and cookies to be sure nothing causes an issue there.

Let us know if the issue persists.

Cerimon | BioWare Customer Service - Forum Support