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Cerimon's Avatar

09.13.2012 , 12:28 PM | #2 Click here to go to the next staff post in this thread. Next  
Greetings Savro,

Please note that minor or last minute changes to a patch may not be included in the patch notes. The following quote relates to the PTS but does apply to the main play environment also:
... it should be noted that all changes and updates listed in the patch notes should be considered incomplete and are subject to change or removal before release to the live servers.
Regarding the loss of items in the mail system: we do advise players to submit a support request ticket for this kind of situation and we will do everything we can to return lost items to a player but this is not always possible and we apologize if this has been your experience.

Thank you for your efforts to improve the game, they are appreciated.

Cerimon | BioWare Customer Service - Forum Support