Voss Mystic Gear Wrong Color in 1.3.7
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09.05.2012 , 11:05 AM |
Thank you for bringing this issue to our attention. Unfortunately we are not able to process bug reports which are submitted here on the forum, as such we would kindly request that you submit a bug report concerning this matter. Prior to doing so however, we would recommend that you try using the 'Repair' utility on the launcher to ensure that the issue is not the result of corrupt client files. To do this please click on the button located in the bottom left hand corner of the launcher window after you have logged into it, but before you click 'Play'. This will open a settings menu where you will be able to find and click on the 'Repair' button.
Please let the repair function do its work. Although a message may imply that it downloads a considerable amount of data, this is not accurate as it will only download a small proportion of it in order to repair your existing files.
You are currently able to submit bug reports in one of two ways, information on how to do this can be found in the spoiler below:
You can report the bug from within the game by clicking on the "?" icon at the top of your screen or by typing ctrl+/ and creating a bug ticket.
To create a bug ticket you should select the following options once you’ve opened the Help Center:
Click on Request Help – then click on Create Ticket. On the pop-up that appears, please select the Bug Report Category.
Please note that this category should only be used to report bugs and not to report a serious problem that is stopping you from progressing in the game.
In order for us to be able to identify the issue causing the bug we would ask for you to provide as much of the following information as possible in the report:
Client language (ie French/German/English)
Server (ie Cosmic Turbine / Darth Malak)
Planet/Area Name (Taris/ Nar Shaddaa)
Coordinates (e.g. X: 23 Y: -175 Z: 200, you can get these by mousing over the arrow representing your character on the minimap)
Character Name and Account Handle (Camaron, Camaronepixxx)
Character Level / Class / Advanced class (Level 14, Sith Warrior, Juggernaut)
Exact Item Names
Description of the bug.
You can also report bugs via email to
– and you can include a screenshot (if applicable) with your mail. For email reports we ask that you provide the same level of detail as outlined above.
Whichever method you do choose, we would like to take this opportunity to thank you for helping to make
™: The Old Republic™ a more enjoyable experience for everyone.
Thank you once again for your understanding.
Sutii | BioWare Customer Service - Forum Support