View Single Post

AmberGreen's Avatar

09.04.2012 , 02:31 PM | #7 This is the last staff post in this thread.  
Hello there! Thanks for posting reports regarding some group members not getting Group Finder rewards when "Reward Available" is indicating eligibility. We’re currently investigating this and would like your help in collecting details about the issue.

If you have been in a Group Finder group and have encountered this problem with either Flashpoints or Operations, please post in this thread to provide as much of the following information as possible:

1. Were you eligible for rewards according to the Group Finder UI? Was everyone in the group eligible?
2. How did you queue for Group Finder (Full group of 4, partial group, individual)?
3. Did your Group Finder group lose a player and find a replacement player? Or were you a replacement for an already existing group?
4. Did anyone die or leave the instance at any time? If so, what were the conditions?
5. Did the group leader receive rewards (if eligible)?
6. What role were you signed up for when you did not receive rewards (ie tank, healer…)?

Your details are important and appreciated as we work on a resolution to this issue!
Amber Green | Live Services Specialist
Follow us on Twitter @SWTOR | Like us on Facebook
[Contact Us] [Rules of Conduct] [F.A.Q.] [Dev Tracker]