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08.25.2012 , 04:30 PM | #32 This is the last staff post in this thread.  
Hello starnano,

I'm sorry to hear that you've been experiencing this issue, unfortunately this is not something we are able to assist with via the Forums. I would like to request that you contact Customer Service either via email or the in-game support system. Please make sure you include as many of the following details as you are able to and one of our Customer Service Representatives will help you out as soon as possible:
  • Server (ie Cosmic Turbine / Darth Malak)
  • Character Name
  • Character Level / Class / Advanced class
  • Companion Affected
  • Detailed description of the issue
Should you contact us via email please ensure that you do so from the email address associated with your SWTOR account.

Thank you for your patience and understanding.
Sutii | BioWare Customer Service - Forum Support