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08.24.2012 , 07:58 PM | #8 This is the last staff post in this thread.  
Hi again miir_,

Thanks for providing us with this information.

From the results we can see that your latency is climbing quite high before it reaches our servers, this is most likely what is causing the issues you are encountering and for this reason we would recommend contacting your ISP. They should be able to provide you with clarification on why these spikes are happening.

Thanks for your patience.
Bronholz | BioWare Customer Service Forum Support