Ok here is my investigation of the problem and it is at the BioWare end!
I fully explain with links that Comcast blocks any TRACEROUTE or PINGPATH for Denial of Service reasons.
By the way most big Internet Service Providers (ISP) all block like Comcast does.
Yet BioWare tells us to use a tool that no longer works like it used to, Trace Route and Ping Path are very old.
I also provide another tool to use to test your network for network management lag. See ShaperProbeTest