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Infalliable
06.29.2012 , 06:39 AM | #2
Some games do allow for limited hot fixes. It just depends on the tech and code.

For the most part though, yes it requires the servers to go offline. They install the patch, restart the server, do some QC/QA to ensure it's working properly, then open it up to everyone. They can also do preventative maintenance at that point.

One of the weekly Q&A posts addressed this topic. It was probably about 3 weeks ago.