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AllisonBerryman
06.28.2012 , 12:41 PM | #2 Click here to go to the next staff post in this thread. Next  
There are instances where multiple issues can contribute to the same symptom. Not every issue has multiple possible causes, but any time we continue to see a problem after a fix for a cause is in, we will keep investigating and issue more fixes as we're able. If you see an issue persist (especially after we've published a patch note that should address it), we encourage you to submit it to us via the In-Game Customer Service portal. Make sure you include as many details as you can - where you were when it happened, exactly what you experienced, etc. More details can help us reproduce the issue and hunt down any continuing causes. Thanks for taking the time to post your feedback!