Do you live in India? I bet if I call tonight I wouldn't have to wait as long.
As for the CS quality, BMW's CS is better. And that is saying a lot. This game is a CS fail, a fail that is harder than a HPFP fail.
You understand that their CS agents are inhouse right? In austin texas and Galway ireland..
Starting rumours and using blatantly false information isnt going to help anyone.