Of course they do. That's why this is only THE FIRST PHREAKING PHASE!!
i doubt you understand that people want to be able to move they characters that they have being playing for long time
to the server they want.
it BW issue to fix the server population, not the players, and this is not a fix, its another big mistake that will make people unhappy. people was looking for move they toon wherever they want.
also this whole phases thing and this *cap* on transfers everyday made me wonder if they are actually gonna do the transfers manually?
maybe they havent even really finish they transfer tech and will do all manually, its very possible, we talking about BW and they awesome hero engine....