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icfnpwiked's Avatar

06.01.2012 , 10:15 AM | #15
Quote: Originally Posted by AllisonBerryman View Post
It is not our policy to take action against accounts for using DPS parsers. If your account was actioned in error, we strongly encourage you to contact Customer Service for investigation.

As a general public service announcement to everyone: you should always be cautious about what you install on your machine!
I have 3 times now and they refuse to investigate I get the canned response of "We have carried out a subsequent review and investigation into your complaint and in particular the actions taken on your account. We can confirm that your case was acted on correctly, in full compliance with our policies and procedures.

Please note that we do not provide any details regarding our internal procedures.

We will not be pursuing this issue any further, and as such we consider this matter closed."

Ive gotten this 3 times. Mox Parser is the ONLY thing Swtor related installed on my machine Period.