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Brex
12.16.2011 , 03:06 PM | #38
Quote: Originally Posted by DavidBass View Post
I'm sorry to hear about what happened to your authenticator! Definitely reach out to our Customer Service team, and they should be able to help you out.
Mr. Bass,

What about people that are getting their CE's that does not have a Product Registration Code. I got my CE today and it has the PRC sheet in it but the code is not printed on the page.

I have been on the phone and did talk to some one and have open a ticket via the support center online. The call center has asked me to provide a JPEG image of my PRC sheet and I have sent that on. Hopefully to be resolved.

I have read several others peoples post that have similar issues and they are being told to contact the retailer, but what can the retailer do? This seems to be an issue with how fast the boxes had to be shipped and in-turn makes it a manufacturing problem. Specially with this being the Collector's Edition, are they going to have extra codes laying around?