i accidently got given Rakata pants from a masterlooter
i made my ticket for the pants to goto the correct player within 5 min of receiving them
i got a reply the next day asking for more info, then another rely for even more info (why they couldnt ask for this info in the pervious ticket is beyond me)
chatted with live agent said he(BRIAN) will rectify this issue 3 min later i get an update saying i did not make my ticket in the alotted 4 hours of receiving this item
the costomer service on this game is *********** retarded so retarded they dont even check time stamps on when you create your tickets reguarding time restricted matters.
so i made a new ticket saying he needs to look at time stamp on ticket reference number
talk to live agent, get ticket transfered...
still waiting on reply from new ticket
bioware pull your heads outa your asses and train your CS do to their gosh darn jobs
EDIT lmao gosh darn... wow, now i know this game caters to carebears
after creating 2 more tickets (basicly calling me a liar in 1 of them)
talking to 1 more rep
another ticket calling them useless and asking them why they have jobs in CS when they dont do their jobs
they finaly transfered the item to my friend
thanks bioware, im seriously rethinking my sub for this game because your CS reps couldnt handel something this stupidly simple
the Worst CS ive ever delt with.. ingame or otherwise, bravo