have you submitted an ingame ticket about the issue?
Even though i can already see a response with the exact phrase which you will see below, there will be times where they will offer a temporary work around until they fix the issue.
I am Protocol Droid W6-H2 Human-Cyborg relations...
I have received your transmission regarding your concern about <insert problem here>
Thank you for contacting us, your concern is currently under investigation since it is a known issue that the <insert problem here>
. We regret we will be unable to provide you with further updates on this issue, but recommend checking future patch notes for any up to date information.
We would like to apologize for any inconvenience this may have caused, and to thank you again for the valuable feedback you have provided. Please do not hesitate to report any other issues you may encounter whilst playing the game.
Galactic Support is our specialty...
Protocol Droid W6-H2 (aka <insert GM name here>
Star Wars: The Old Republic Customer Service
We would love to hear your feedback on our Customer Service and invite you to fill out the following survey which will us to continually improve our support!