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MomsAGamer's Avatar

03.04.2012 , 04:36 PM | #14
1. Name of the server where you encounter disconnects
Lord Adraas

2. Day and time of a 1-2 hour block where you disconnected on average more than once every 15 minutes. (remember to tell us timezone!) We’re looking these up in the logs, so the more specific you can be the better!
Has been occurring since yesterday around 2 pm. All day today but more so in the afternoon.

3. Have you been receiving the disconnects continually? Yes every 10 - 20 mins. Are they during particular times of the day? No all times. Has it been consistent since launch? Nope just started yesterday. Do they tend to group up? No.

4. How reliably can you reproduce the disconnects? 100%? 75%? cannot

5. Are you on a wired or wireless connection? wired
If wireless, what brand and model of router are you using?

6. Do you share the network connection with others? Yes If so, do they play SWTOR, and have they also experienced disconnects? Yes Are their disconnects at the same time as yours? No

7. What version of Windows are you running? XP Are you running 32 or 64 bit? 32

8. Are you running any antivirus or firewall programs or any other network filtering program? Neither

9. Would you be willing to be contacted by a BioWare developer and work through some debugging steps hands on with us (most likely via phone)? Yes If so, what timezone are you in? Pacific