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isntsean's Avatar

12.15.2011 , 02:50 PM | #6

In my case, the website that you use to set up the security key malfunctioned and made it appear that it had not been properly set up. So when I deleted the app and tried to start the process again (I'm an idiot) it then informed me that the old process had actually taken and that i now was stuck with an account that was bound to my deleted security key app.

I was a WOW player who used their mobile authenticator without issue for many years and understood the process and what could happen if I deleted the app. I was duped by the malfunctioning website.