I haven't gotten a hood yet...but I guess this is good? I like hoods. But the option to have it up/down is definitely a good idea.
When you do get a hooded armor, you will probably never see your hair again. I am happy they are actually going to implement a hood toggle. I cancelled my sub this month because of this issue and will not return until it is fixed. I like the hoods to, but not all the time and especially not when I partake in cutscenes.