Did you try to log in? Many who preordered®istered on JUL 21 have been able to log in without the email and get into the game.
It looks like they made groups of the JUL 21 and then JUL 22 pre-orders because there were so many.
I got a CE preordered and registered on JUL 22 and not in yet. Perhaps I get in with the next wave. Waiting patiently.
This. I didn't get an email, but decided to try the launcher just to see and got in early this morning. My preorder was July 22nd.