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Ellvaan's Avatar

02.01.2012 , 05:09 AM | #2
Greetings everyone!

Since the previous thread has reached past our 1k posting threshold, we have closed the thread and recreated it here.

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We would like to refer you to the responses made thus far in this thread by Senior Online Community Manager, Stephen Reid:

Quote: Originally Posted by StephenReid
Hello everyone,

I wanted to give you a quick update on this issue. We know it's been very frustrating and we appreciate your patience while we've worked to fix it.

Our next major patch should deploy to the Public Test Server pretty soon, and amongst other things, that patch should completely fix the Kira Carsen issue. After that patch has been thoroughly tested and verified we'll be deploying to the live servers; we'll announce an ETA on that when we have a confirmed date.

Again, thank you for your patience on this issue.
Quote: Originally Posted by StephenReid
Quote: Originally Posted by BloodknightVII View Post
Finally a response (and not 15 minutes after I post the same issue on the General Discussion board).
You won't believe me, but that's coincidental.

Quote: Originally Posted by BloodknightVII View Post
What constitutes a "major patch"? Is it simply the big down-time every Tuesday evening? So this Tuesday we should see a fix?
A major patch would be a patch that introduces a decent amount of content to the game.

A patch would be deployed during a regular maintenance period, but this Tuesday is unlikely - the patch isn't on our Public Test Server yet. When it is, we'll want to give it time to be thoroughly tested as there's a lot more in this patch than just this fix. The ETA for the patch to move to the live servers isn't 'weeks' though, and we'll update you (probably mid next-week) with more accurate timing.
Quote: Originally Posted by StephenReid
Quote: Originally Posted by TirJin_Meteos View Post
You're the man, Rockjaw! Like I said, "Next Patch" is more than good enough for me.
Just to be clear here... we will be rolling out minor patches before this major patch.

But, it's in the major patch. More will be revealed next week.
We know that the community is always looking for developer input on issues and one of the best ways to keep up-to-date on developer posts is through the Developer Tracker.

Thank you!