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Auxili's Avatar

01.18.2012 , 05:15 PM | #1
The community has been giving ample constructive feedback for the past two weeks, notably on upcoming patches and announced changes.

These community feedback threads exist both in the PTR forum, here on the General forum, and the PVP forum. The two threads in my signature (down below) are good examples of threads that are 2 weeks old and address the following: faction population, ilum, republic pve grouping during off-peak hours, republic economies, mirror class differences, etc.

-Exceptional Community Feedback-

It's perfectly understandable that a patch be disappointing. But not if the sole reason it is disappointing is because of reasons we all saw coming two weeks ago. Drastic faction imbalance is an issue we've all been aware of as soon as marketing began for the game; Bioware has not been receptive to any constructive feedback from the community on the subject, nor have they made any comments.

It's alright that this patch is kind of messed up. What is NOT alright is that the community has been working hard trying to make Bioware avoid these problems. When the community's feedback is ignored, and the community can only say "we told you so", there is something wrong.

-The Past-

Constructive feedback has existed since beta launched. The community has been very helpful, cooperative, and detailed with their design feedback and bug reporting. More importantly, we've been providing consistent feedback on erroneous design choices that cause snowballing problems, such as mirror class inconsistencies and heavy faction imbalance warnings.
But a majority of these issues still exist without being acknowledged by Bioware. Which leave us to believe these issues, which are large, are being overlooked.

-Patch 1.1-

Regarding patch 1.1, we've provided all of the necessary feedback needed to prevent today's problems from occurring. Everything that has happened today has been a topic of discussion for the past two weeks. How could Bioware let such constructive and on-the-mark community feedback fly over their heads? This feedback was given as far as two weeks ago, which gives the developers ample time to reconsider their design choices.

-The Role of Good Feedback-

The community's feedback on issues does not seem to play a role in the developmental process when it comes to SWTOR. Consistent and constructive feedback does not seem to do any good, as can be seen with patch 1.1 and the announced March update. So why join the PTR? Why provide constructive feedback? The release of the game proved they hadn't been listening to the community's constructive voice regarding factions, and 1.1 shows they haven't been listening to the community's constructive voice either.

-Take it or Leave it-

If our feedback is not to play a role in helping avoid problems and make SWTOR the best game it can be, then I don't know what to say. Bioware has to prove they can develop and patch this game without needing feedback from the community. I hope they can do this, but surely SWTOR can only be a great game when the community is valued as a source of testing and feedback.

The community's feedback has been readily available for a long time, especially mature and consistently constructive feedback. Hopefully from now on the community's helpful feedback will more valued and considered.

We're here for you, Bioware. If you want us.
Thank you for reading.

Quote: Originally Posted by Arcoril View Post
Let's look at why the deck is stacked against this game:

EA's Track Record

Warhammer was left to die. They didn't have the expertise to fix that game and when it became apparent that it couldn't be salvaged, they diverted its development team to SWTOR. The fate of SWTOR is in the same hands of the people who tried to save Warhammer, but ultimately couldn't.

James Ohlen's Attitude

James is incredibly smug and passive-aggressive. Look at the Eurogamer article that's been referenced many times on these forums.

Gabe Amatangelo Doesn't Get PvP

It's not that Ilum was poorly implemented; it was poorly designed. There's a difference. A good idea can have a poor implementation. A poor idea, regardless of its implementation, can never turn out well. Ilum's flaws demonstrate that Gabe simply doesn't understand the dynamic among player behavior, faction imbalances, and incentives.

Broken/Missing Game Systems

The fact that things like (but not limited to) unresponsive combat, static UI, and low frame rate exist post-release are horrifying. These are things that should have been identified during the game's early design phase. Since they weren't addressed in the distant past, we can only assume that James Ohlen and his team of designers didn't view them as a priority. Furthermore, it demonstrates that they simply don't "get it." And this is worrying because any fixes being implemented by a team that doesn't "get it" is likely to fail again.
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