All I saw was mention of things no other MMO has either at launch.
No MMO I know of had well tuned and polished end games, not even WoW *gasp*! Most MMO's launch with tons of problems with end game, sometimes they don't even have any end game.
Certainly the games got some issues, but what you are griping about for end game has NEVER been accomplished by any other MMO to date at launch.
UBRS in wow, 15man instance. got tuned down years later to 5man
but was perfectly polished endgame back then.