If you think the PvP system is broken, you could always surrender.

I think your community is dead. The Republic is doing just nicely. Apparently, the only thing the Sith have are numbers and an unfair advantage. The Republic has a strong community: our guilds are growing and becoming more vocal with our sister guilds, our players are more apt to listen and make clutch moves in WarZones, and if you're ever our questing you can be certain to find a small army to come help you out of any jam. Have fun

Aside from glitches in some aesthetics, this game is wonderful. I have not had any issue that couldn't be resolved or otherwise eliminated. Yes, there are a few bugs to be worked out, and even so, this is the best MMO I've ever played. I don't know why people are complaining. I've yet to have an issue with game stability.

The answers are: 1) there is a random roll for who gets to respond to the questgiver 2) the outcome of that roll is shown next to the player icon. I hope that helped.