Physical disks of MMO's are always a problem. Keep in mind the following: - You received a disk without patches, that was probably created a month or so back, if not longer - You download from the site, you have the latest installer and launcher I like to tell people, consider the disks nothing more than a shiny bonus - consider them non-functional :-P A lot of games I've seen have problems when installing from disk (MMO's) due to the fact that MMO's are constantly patching, updating, and improving.