launcher issues should be posted in the technical issues forum - https://answers.ea.com/t5/General-Discussion-Technical/bd-p/star-wars-the-old-republic-en first be sure it was this C++ file you installed https://aka.ms/vs/17/release/vc_redist.x64.exe

@DarkAislynn With the game running try right mouse clock on the speaker icon of your taskbar and open sound/volume mixer and check the swtor slider isnt at 0 (the game needs to be running to see this slider)

You will need to call swtor support when the lines are open to fix an account issue you have on your account https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

Just be aware support cannot add any gametime to your account until you call them and get that account issue fixed

Support should of already asked you to call to sort the account, and you need to send new screenshots that are as seen in the guide, the ones you sent are too cropped

This should of been looked at when you called, The linked ea account is disabled use this link (insert the swtor email address into that link) to reset the password then login on the EA account Be sure to use incognito mode with chrome or delete the browser cache and cookies to be sure it isnt cached if purchasing on swtor.com

providing there is no account issue and steam is linked correctly then steam purchases work fine as to posting f2p/preferred have always had the ability to post at General Discussion and Technical Issues https://answers.ea.com/t5/General-Discussion-Technical/bd-p/star-wars-the-old-republic-en Bug Reports - https://answers.ea.com/t5/Bug-Reports/bd-p/star-wars-the-old-republic-bug-report-en These are also monitored by swtor

You need to email swtoraccountdisputes@bioware.com using the email address that is used on the swtor account crazyindox Once you regain access to that account you can unlink the steam account if you want

The linked ea account has been disabled and data wiped , that account used the Gmail email also used on the swtor account use this link (insert the swtor gmail email address into that link) to reset the password then login on that EA account Be sure to use incognito mode with chrome or delete the browser cache and cookies to be sure it isnt cached if purchasing on swtor.com

You will need to call swtor support when the lines are open to fix the account issue ( there is no other way ) should be a quick fix though https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message Be sure to email the screenshots in just be aware support cant add the gametime until you call and get the account sorted

late i know but first thing to do is if using wifi to play, either try an ethernet cable direct to the modem or change to 2.4Ghz wifi if using 5 Ghz and see if the issue persists

@Dark_Harold You will need to email screenshots per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message Will check your account for issues and if support have your email, response will be in about 3 hrs when support are online for the day As to the eula this is a known issue with steam installs, do get around this for now Start a standalone install using https://www.swtor.com/download once you accept the user agreements , go to that swtor folder and copy the eula.settings file to the following location

Just be aware the swtor key app is no longer supported, it is recommended to use google auth as per https://help.ea.com/en/help/star-wars/star-wars-the-old-republic/swtor-security-key-faqs/ The SW:TOR Security Key App and the SW:TOR Physical Security Key are no longer supported as verification methods. We recommend switching to Google Authenticator if you currently use either of these as a SW:TOR Security Key.

do a repair per https://answers.ea.com/t5/General-Discussion-Technical/GUIDE-Client-Repair-Scan/m-p/6454174#M70804 C5 is corruption

remove and re-add exceptions for swtor to the antivirus and firewall just in case and reboot the router modem etc