I was redirected to this forum in order to resolve the matter of ticket #9443765. Though I still would like a direct response on the point of that ticket, I don't wish to give that matter a public airing. Still, I think there's a legitimate point to be made that you guys should invest in better response to in-game tickets. It's obvious enough that I received a form letter from Protocol Droid X1-A1. I have no way of knowing if X1-A1 even read the ticket that I submitted, because the response (go post in the Suggestions forum!) was so incredibly unrelated to the report that I sent. In addition, I was online and in-game at the time the response was directed to my email inbox, and the ticket was closed while I was waiting in the live client to talk to a CS rep... without notifying me. I'm so baffled by the non-helpful response I received that I'm unsure how to proceed. Perhaps I'll try calling in. There's a real suggestion, here. Please improve the quality of responses to in-game tickets. Consider also implementing a feedback link in the email that I was sent, so that I can report on my experience with Protocol Droid X1-A1.

I or another officer representing Lethal Dose Fifty will be happy to join this discussion.

Ticket #8908436 was closed without resolution by forwarding to the development team. I was not submitting a bug report, I require assistance. The achievement 'Javaal Fleet Action Mastery' is in my achievement tracker, and I am unable to remove it. On the achievements page, it is listed as complete; the track toggle is missing entirely, as it would be for other completed missions. I need help removing this achievement from the tracker.

Lethal Dose Fifty @ Jedi Covenant 16 Man Hard Mode Scum and Villainy 1. Dash'roode 2013-04-22 03:34:05 UTC - ach 2. Titan 6 2013-04-22 04:17:07 UTC - ach 3. Thrasher 2013-04-24 01:13:04 UTC - ach 4. Operations Chief 2013-04-24 02:06:18 UTC - ach 5. Olok 2013-04-24 02:59:11 UTC - ach 6. Cartel Warlords 2013-04-24 03:19:28 UTC - ach 7. Dread Master Styrak 2013-04-24 03:51:45 UTC - screen 1, w/clock, ach I wasn't taking screen caps for any boss but the last one, so sorry about that. The achievements will have to suffice for timestamp proof.

Congrats Lethal Dose Fifty for the 16man hardmode server first full clear of Scum and Villainy! Pic and pic. Server time was 11:32:26pm on 4/23/13. Check our guild website for more info about the guild and any open PvE positions.

Congrats to Lethal Dose Fifty for a full clear on 8man Hard Mode SnV! Thanks for some good pulls, you guys are the best! 7. Dread Master Styrak @ 2013-04-12 2:31:21a est 6. Cartel Warlords @ 2013-04-11 03:02a est 5. Olok the Shadow @ 2013-04-10 11:04:03p est 4. Operations Chief @ 2013-04-1010:46:31p est 3. Thrasher @ 2013-04-10 10:28:55p est 2. Titan 6 @ 2013-04-10 10:20:28p est 1. Dash'roode @ 2013-04-10 10:11:32p est Photos at http://s649.photobucket.com/user/twhitt2008/library/LDF_SnV_8HM

Update for Lethal Dose Fifty @ Jedi Covenant US 8m Hard Scum and Villainy 7. Dread Master Styrak @ 2013-04-12 6:31:22am UTC Pic 1 Pic2

Lethal Dose Fifty @ Jedi Covenant 8 man Hard SnV 6. Cartel Warlords - 07:02am UTC 2013-4-11 Pic 5. Olok the Shadow - 05:07:34 am UTC 2013-4-11 Pic 4. Operations Chief - 04:02:31 am UTC 2013-4-11 Pic 3. Thrasher - 2:57:57 am UTC 2013-4-11 Pic 2. Titan 6 - 2:29:05 am UTC 2013-4-11 Pic 1. Dash'roode - 00:58:39 am UTC 2013-4-11 Pic 1 Pic 2

Aren't you concerned that the ping-pong effect of repeated changes to repair costs are going to leave a bad impression for players? When your 50% discount goes away, repair costs will once again seem unreasonably high, likely prompting more complaints. It'd be better to reduce them to a new, permanently acceptable level, and be done with the matter.

Make it possible to remap the movement keys, and the first four slots of the quickbar for space missions only, without also remapping the movement keys or quickbar while in ordinary gameplay. Allow A to be strafe in gameplay and turn in space, for example. Or allow 1234 to be remapped on quickbars while leaving them alone for space. This would mean that assigning a keybind for space mission wouldn't unmap that button otherwise and vice-versa. One alternative, not as awesome but possibly more feasible, would be to have space missions ignore any custom keybindings and always default to the standard controls no matter what you have your quickbars or movement set to.

The option for Story Lost Island is in the finder. It's under Flashpoints, in the list with the others.

Lost Island Story Mode can be found under the Flashpoints header. It's the last one on that list, but you can deselect all of the others. There's no telling how many people queue for or complete that mode, though. Your best bet is to ask in general chat if you'd like to do a run of Story TFB or Story EC (Denova). They're not too terribly challenging to clear, being only a little harder than EV or KP. You can find a pug of these ops, but more importantly you could find a guild that regularly attempts them.

Lethal Dose Fifty killed Kephess 8man Nightmare, 12/12/12 8:54 Est (server time). Pic

Lethal Dose Fifty @ Jedi Covenant 8man Nightmare Eternal Conflict Toth and Zorn Fri, Nov 16 2012 01:50a GMT Pic Firebrand and Stormcaller Fri, Nov 16 2012 04:36a GMT Pic#1 Pic#2 Colonel Vorgath Fri, Nov 16:2012 04:58a GMT Pic#1 Pic#2

The best place to tank isn't just the place where you take the least damage. There are always multiple considerations when you're in an encounter. Obviously, you have to keep aggro off the DPS and healers. And you need to be able to soak enough damage to survive the encounter. Some times, on some fights, you control the pacing. And you have to control the positioning at least so far as to allow the DPS to do their jobs. You can't put the Jealous Male in a place where he'll frontal knockback all the melee. None of this is really arguable. What can be debated is the degree which you need to compromise some of your goals to meet others. What's not reasonable is to dump on some players in order to carry others. LD50 does not do this. All of our players do their jobs. Our DPS kill things, they are not carried. There's no reason to try and insult players you've never met. We all do our jobs. Our healers are successful at covering predictable, even damage on a single target. Our DPS are successful at navigating the map and avoiding important effects. And so my job in phase 2 is just to stay out of the way, ensuring that I don't interfere with anyone else's work. If I had healers who couldn't heal me, then perhaps I'd have to put greater priority on reducing my damage taken. But it's consistently not a consideration in the current state of the game. I acknowledge that strategy won't work for every guild at every skill and gear level, but for LD50 there's no point in me going out of my way to make the fight harder for almost everyone for the sake of people who aren't struggling.