All is already said, but i have to say it for myself:
The ques are not acceptable, not even for a new game, not even near acceptable.
15 minutes is acceptable, not a minute more. Now it is atleast 2 hours of queing time on my server, and for you that wounders, no i did not choose it myself. My guild was autoplaced there.
If this not get fixed, i will not pay ör play this game.
Blizzard can mange it, Bioware should to.
/ A VERY unsatisfied customer.