Offense none taken, and I agree with everything you say.
I will add though, that in the case of an "emergency" patch, the very least they could do is put up information that THAT's what it is.
I do not presume to be asked my personal position on the matter by bioware prior to any decisions, so no I'm not a board member, but in this day and age, where feeds of information instantly about anything all the time is as normal as breathing, the mmo industry is severely lagging behind.
It feels like there is still a misguided conception amongst server admins that only kids with nothing but time to waste play mmos.