My whole guild has unsubbed, including myself.
The poorly designed pvp is what drove us to do so... Well that and the fact the devs don't really communicate with us even though they claim to have enough people to create new content AND fix the current game.
I hate pvp, but that may just be because I am an underwhelming gunslinger, but the poor customer service is what really tossed me over that line.
Please don't get me wrong, I -really- want to enjoy this game but it's just not happening.