This happened to me as well. The cut scene did not happen for me. I had to shuttle back to the previous planet and reset the quest, then it worked fine. (You can reset the quest once you enter your shuttle, but it was still bugged once i exited)

I saw a thread asking about CE bonus items (with no concrete answer) and my question is similar but deals with the Digital Deluxe Edition. I received my crystal in my mail box the first time I logged in on the 13th. However, I have not received any of the other Digital Deluxe bonuses. Is anyone else having this problem? Thanks!

/support I would even pay money for this