The thing is man, the ticket you typed out was just trying way, way too hard to be funny. Just from reading the first few lines you can see how it's gonna pan out. You're kind of writing in this voice that you're assuming everyone will find funny, but if they don't, it's really grating to read. Just smacks of trying too hard. People who are truly funny in real life (I'm not one of them but know a few) don't ever seem to put any effort into it, they are just naturally humourous people, and your ticket was kind of a forced sort of thing. Not that this has anything to do with TOR, lol...it's just that kind of 'humour' I find grating, where the writer is assuming everyone will find it funny just because there's a flippant, saracastic tone.
EDIT: I've just gone back and read the whole thing and you are actually making a decent suggestion, but I didn't realise that because the tone of the opening of the ticket was just too cringe worthy, and the last part is awful as well. There was really no need to frame a decent suggestion with a grating, 'funny' tone.