Think of it like this... Bioware sold you a car. They told you all about the amazing things that this car would have. Air conditioning, traction control, and a state of the art sound system. They even let you test drive it, showing you how great it is. They get your money, and lock you in. Then they give you the car, and take the amazing sound system out.
If they want to make up for it, by refunding this month, I'll be happy to try this game again when they complete the ranked warzones.
http://twitpic.com/98vuj6