A loyal fan would continue to play, not complain about a free security key that doesn't work and quit. I want you to remember a game called world of Warcraft, that was unplayable half the time for the first month for a large part of the community. They started with fewer players and had more problems. This is biowares first mmo and it is pretty damn smooth. My suggestion is to stop complaining enjoy the game and let the fixes roll out. Just my 2 cents.