I've been gone for 2 years (you can verify by checkng my sub) the RNG drove me away, as well as the grind. I came back recently because I thought you guys were changing in the right direction.
Please note this in all seriousness:
NO more RNG.
Come up with another way to keep us occupied with our time (spending money), more story-lines, more OPS, enough with the RNG GRIND.
No one enjoys it, it drives people to boredom, and away from the game. We want to have FUN.
That's why we love Star Wars to have FUN being geared, kicking butt, having FUN with our raid team, or guild buddies.
NO more RNG. Straight PATH XYZ TO GEAR, choices on MODs, this equals FUN aka People want to play, and do more things when their not grinding gear for months before they can have FUN.
Capitals aren't shouting just to identify key words.
Thank you