TheRealBowser, I would be lying if I said I wasnt a little sad that you are moving on to greener pastures. The SWTOR community has lost a great contributor. Thank you for developing this guide, having the patience and kindness to respond to almost everyone's questions and suggestions, and finally for encouraging other members to contribute to the discussion. If and when you return, please let us know. Best wishes and good luck!

Well said, well said...!

**Update #2 - Directed by BW to post response here to consolidate the discussion** While I tend to err on the side of caution and give BW the benefit of the doubt, I think they dropped the ball on this one. The EU customer’s money is just as hard earned and spent with sacrifice as the US customers. I don’t think their loss on their investment should be trivialized simply because it isn’t a big deal to the reader of their posts. I completely understand and empathize with the EU customers as I work the graveyard shift and usually run into the same issues as they do. Not only that, but, was it just me and that my patcher nor my client downloaded or updated any files. Maybe I missed it while taking a sip of coffee, I don’t know. The warning came less than 24 hours before the announced time. Why does this seem like an emergency maintenance without any type of acknowledgement? Again, I’m not condemning BW and I’m certainly not suggesting people drop their subscription. What I do hope is that we all use this as a learning moment and see some positive change come from BW. BW, can we get an explanation of some kind? I think it is only fair... *UPDATE : Just read the patch notes. May I suggest you let us in on this important fix before we have so much frustration? Open communication and transparency go along way in my humble opinion. Again, Im not upset with BW but I do see room for improvement in this instance. And I also feel for the EU customers as it seems they are victims of circumstance each time the servers are taken down.*

While I tend to err on the side of caution and give BW the benefit of the doubt, I think they dropped the ball on this one. The EU customer’s money is just as hard earned and spent with sacrifice as the US customers. I don’t think their loss on their investment should be trivialized simply because it isn’t a big deal to the reader of their posts. I completely understand and empathize with the EU customers as I work the graveyard shift and usually run into the same issues as they do. Not only that, but, was it just me and that my patcher nor my client downloaded or updated any files. Maybe I missed it while taking a sip of coffee, I don’t know. The warning came less than 24 hours before the announced time. Why does this seem like an emergency maintenance without any type of acknowledgement? Again, I’m not condemning BW and I’m certainly not suggesting people drop their subscription. What I do hope is that we all use this as a learning moment and see some positive change come from BW. BW, can we get an explanation of some kind? I think it is only fair... *UPDATE : Just read the patch notes. May I suggest you let us in on this important fix before we have so much frustration? Open communication and transparency go along way in my humble opinion. Again, Im not upset with BW but I do see room for improvement in this instance. And I also feel for the EU customers as it seems they are victims of circumstance each time the servers are taken down.*

Bravo to you and your team Mr. Reid, Bravo!